

On your keyboard, press the Windows logo key + L. You can also get to the reset option by restarting your Surface from the sign-in screen. Make sure your Surface is connected to the internet. Select Cloud download or Local reinstall. This might take an hour or two, but it makes it harder for other people to recover files you've removed.

Just press and hold the power button on your Mac until it turns off.Note: If you're planning to donate, recycle, or sell your Surface, or send it in for replacement, use this option and choose to fully clean the drive. If you're selling, giving away or trading in your Mac and want to leave it in an out-of-box state, don't use the setup assistant or your previously connected Bluetooth devices, if any. To select a Wi-Fi network, use the Wi-Fi menu in the top right-hand corner of the screen.Īfter your Mac restarts, a setup assistant guides you through the setup process, as if you’re setting up your Mac for the first time.


If the accessory doesn't connect within 30 seconds, turn the accessory off and back on. If your Mac needs to reconnect to a Bluetooth accessory such as a keyboard or mouse, you may be asked to turn on the accessory.Your Mac then restarts and briefly shows a black screen or progress bar. Finally, you will be asked to click Erase All Content & Settings to confirm that you want to proceed.If you want to do that, you can open Time Machine and back up to an external storage device. You may be asked if you want to back up your Mac before resetting it.You may be asked to enter your Apple ID password so that your Mac can sign out of Find My.When asked to sign in with your administrator credentials, enter the password that you use to log in to your Mac.Before the erase begins, you will see a summary of all the settings, media, data and other items that will be erased or turned off. Follow the on-screen instructions to erase your Mac and restore it to factory settings.
